Our headquarters

WHERE WE ARE

Agency: Euro Electronics Group SRLS
Address: Via Agucchi 216 Bologna (BO) 40131 Italy
Telephone: +393533282973
E-mail: info@luchianoperfume.thet

REQUESTS ?

FREQUENTLY ASKED QUESTIONS

How can I contact customer service?

You can contact our customer service by filling out the contact form on this page. Alternatively, you can send us an email directly at info@luchianoperfume.thet or call us at +39 3533282973 during business hours.

What are your opening hours?

Our customer service is available from Monday to Friday from 9:00 to the 18:00. We are closed on weekends and holidays, but you can still email us and we will get back to you the next business day.

How long does it take to get a response?

We strive to respond to all inquiries within 24 hours during business days. If you contact us on a weekend or holiday, please allow a little extra time for a response.

Where is your company located?

Our registered office is located in Via Agucchi 216 Bologna (BO) 40131 Italy. Please note that visits are by appointment only.

Can I track my order?

Yes, you can track your order by visiting the 'Order Tracking' section on our website and entering your order number and email address. You will also receive an email with your tracking information once your order has been shipped.

NEED MORE INFORMATION?

CONTACT US FOR ANY QUESTIONS